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  • Writer's pictureMedia Logic Radio

National Cell Outage Causing Problems


A number of Americans are dealing with cellular outages on AT&T, Cricket Wireless, Verizon, T-Mobile and other service providers, according to data from Downdetector. AT&T, who was the hardest hit, is actively working to restore service to all of its customers. AT&T had more than 58,000 outages around noon ET, in locations including Houston, Atlanta and Chicago. The outages, which began at approximately 3:30 a.m. ET, peaked at around 73,000 reported incidents. The carrier has more than 240 million subscribers, the country’s largest. Cricket Wireless, which is owned by AT&T, had more than 9,000 outages, Downdetector said Thursday. Verizon had more than 2,000 outages and T-Mobile had more than 1,400 outages. Boost Mobile had about 700 outages.

Some iPhone users have seen SOS messages displayed in the status bar on their cellphones. The message indicates that the device is having trouble connecting to their cellular provider’s network, but it can make emergency calls through other carrier networks, according to Apple Support. So far, no reason has been given for the outages. Some experts believe the most likely cause of the outage is a cloud misconfiguration, or human error.

Morgan County Sheriff’s Office - *AT&T/FirstNet are reporting a 9-1-1 Wireless Outage Nationwide.  If you have AT&T/FirstNet and have an emergency and are unable to make a voice call to 911, please text 911. 

Currently AT&T Technicians have taken steps to mitigate the issue. Some services are starting to be restored. No ETA has been provided for a full restoration of services. Further updates will be shared as they are received. – from the Morgan County 911 Communications Center


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